Stop manually coding and chasing invoices. Supportly generates the invoice the moment a shift ends — correct code, current NDIA rate, and one-click delivery to the plan manager.
Codes, rates and plan manager details fill in automatically. Nothing to look up.
1 place
for billing, timesheets and Xero
Invoice data syncs both ways. No export, no import, no reconciliation gap.
Up to 80%
less invoicing admin time
Finance teams get hours back every week for higher-value work.
Three Simple Steps to Connected Invoicing
From import to live coordination — faster than you'd expect.
Step 01 — Service Delivery Happens
Support workers log services through the mobile app. Details and time tracking sync automatically to the main system.
Step 02 — Automatic Invoice Generation
The system applies current NDIS pricing, budget allocations and service categories. The calculations run in the background.
Step 03 — Payment and Reconciliation
Invoices send instantly by email. Track payments and reconcile with your accounting system in one place.
My top priority right now is…
Pick yours — Supportly was built for every one of them. Tap a card to see how.
Getting the right NDIS support item code on every invoice.
Learn more
Choosing the wrong support item code is the most common reason NDIS claims get rejected, and every rejected claim means rework and delayed payment. Supportly assigns the correct code automatically based on service type, shift structure and the participant's funding category.
Assigns the correct support item code based on service type and funding category
Billing at the current NDIA rate, automatically.
Learn more
Using outdated rates puts your organisation at risk, both as a compliance issue and a revenue problem. Supportly pulls in the latest NDIA pricing automatically whenever the catalogue updates.
Pulls the latest NDIA price catalogue in automatically
Applies the current rate for the correct service type and delivery date
Keeps your billing accurate and your audit trail clean
Sending an invoice to the plan manager in one click.
Learn more
Every day an invoice sits unsent is a day closer to a cash flow problem, and manually preparing and emailing invoices doesn't scale as you grow. Supportly pre-fills the correct plan manager contact from the participant record and sends the invoice with a single click.
Pre-fills the correct plan manager contact from the participant record
Sends the invoice with a single click
Logs the send event against the participant file automatically
Cutting invoicing admin time down for good.
Learn more
Finance teams on disconnected billing systems regularly spend 10 to 20 hours a week on invoice creation and error correction. Supportly automates code allocation, rate application and plan manager distribution in one connected workflow.
Automates code allocation, rate application and plan manager delivery in one workflow
Removes the manual error-correction cycle behind most billing delays
Frees up to 80% of the time your team spends on invoicing admin
Assigns the correct NDIS support item code automatically
Applies the current NDIA price guide to every invoice
Syncs invoice data with Xero as invoices are created and approved
Sends invoices to the plan manager with a single click
Logs every invoice send against the participant file for compliance
Cuts invoicing admin time by up to 80%
See Supportly in Action
Trusted by NDIS Providers
★★★★★
"Great service for our business. Helps simplify everything, and great customer support."
Mohamad Taleb
NDIS Provider
★★★★★
"Vertex360 has transformed our community care business. The support team are amazing and quick to respond, and they work with you to ensure you meet your obligations as an NDIS provider."
Judy Beeken
General Manager / Director, Anothen Community Care
★★★★★
"Vertex 360 has been a great app for our team. Everything is in one place and easy to track."
Alpha Pattison
a month ago
★★★★★
"We have been using Vertex for a while now and our admin team is finding it easier to manage billing and compliance with this system."
Abeer Sirg
a month ago
★★★★★
"Invoicing used to take our finance team days each fortnight. Now the invoices are generated and sent before we've finished our morning coffee."
Charlotte Ellis
3 months ago
Get Started
Transform Your NDIS Worker Management
Give your workers the app they deserve. Download the Supportly app from the App Store or Google Play. Available now for iOS and Android.
.png)
