Connected NDIS
Invoicing

Choosing the wrong support item code is the most common reason NDIS claims get rejected, and every rejected claim means rework and delayed payment. Supportly assigns the correct code automatically based on service type, shift structure and the participant's funding category.

• Assigns the correct support item code based on service type and funding category
• Removes manual code look-up for your team
• Reduces claim rejections caused by coding errors

Using outdated rates puts your organisation at risk, both as a compliance issue and a revenue problem. Supportly pulls in the latest NDIA pricing automatically whenever the catalogue updates.

• Pulls the latest NDIA price catalogue in automatically
• Applies the current rate for the correct service type and delivery date
• Keeps your billing accurate and your audit trail clean

Every day an invoice sits unsent is a day closer to a cash flow problem, and manually preparing and emailing invoices doesn't scale as you grow. Supportly pre-fills the correct plan manager contact from the participant record and sends the invoice with a single click.

• Pre-fills the correct plan manager contact from the participant record
• Sends the invoice with a single click
• Logs the send event against the participant file automatically

Finance teams on disconnected billing systems regularly spend 10 to 20 hours a week on invoice creation and error correction. Supportly automates code allocation, rate application and plan manager distribution in one connected workflow.

• Automates code allocation, rate application and plan manager delivery in one workflow
• Removes the manual error-correction cycle behind most billing delays
• Frees up to 80% of the time your team spends on invoicing admin