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Instantly
the right manager
is notified
No incident sitting unseen
in an inbox.
Automatic
escalation based
on severity
High-severity incidents reach
the right person immediately.
Ready-Made
reports across
every incident
No manual compiling before
a board or funding review.
From incident to the right inbox — automatically.
Choose which severity and incident types notify which manager, once.
An incident matching those rules notifies the right person the moment it's logged.
Incident summaries and trends generate automatically, ready for any review.
Pick yours — Supportly was built for every one of them. Tap a card to see how.
An incident that waits for someone to check their inbox has already escalated too slowly. Supportly notifies the right manager the moment it's logged.
An incident that's notified but never followed up hasn't really been managed. Supportly tracks every incident until it's formally closed.
Pulling together an incident report for a board or funding body shouldn't take a day. Supportly generates the report directly from live data.
One incident tells you about one shift; a pattern tells you about a risk. Supportly surfaces trends across every incident, every team.
Everything above, in one list.
Notifies the right manager based on severity and type
Escalates a serious incident within minutes, not hours
Tracks every incident from notification to resolution
Flags an incident that's stalled without a follow-up
Generates incident reports directly from live data
Surfaces incident trends across every team and location
