The Right Code,
Every Invoice

Choosing the wrong support item code is the most common reason NDIS claims get rejected, and every rejected claim means rework and delayed payment. Supportly assigns the correct code automatically based on service type, shift structure and the participant's funding category.

• Assigns the correct support item code based on service type and funding category
• Removes manual code look-up for your team
• Reduces claim rejections caused by coding errors

A rejected claim means rework and a delayed payment, and most rejections trace back to a coding error. Supportly removes that error before the invoice is ever sent.

• Applies the correct code before the invoice is created
• Catches a mismatch between service type and code
• Cuts the rework cycle that follows a rejected claim

A code that depends on who's invoicing is a code that's inconsistent. Supportly applies the same logic to every shift, every time.

• Applies the same coding logic across the whole team
• Removes variation between different staff members invoicing
• Keeps coding consistent as your team grows

A support item code that doesn't match a participant's funding category causes a claim to bounce. Supportly checks the two align before the invoice goes out.

• Checks the code against the participant's funding category
• Flags a mismatch before the invoice is sent
• Keeps every invoice aligned with the participant's plan