Incident Management Dashboard | Supportly

● PART OF SUPPORTLY INCIDENT MANAGEMENT

Every Incident,
One Clean View

Incidents scattered across forms and folders are easy to lose track of. Supportly brings every incident into one dashboard, so nothing slips through.

Incident Dashboard — This Month

Fall, Unit 4

Under review

Medication error

Escalated

Behaviour incident

Closed
0 overdue
follow-ups on track
Live view
updates instantly

Three Simple Steps to One Clean Dashboard

From logged to resolved — tracked in one view.

  1. Step 01 — Log the Incident

    An incident is logged once, from any device, and lands straight in the dashboard.

  2. Step 02 — See It Live

    Status, severity and assigned follow-up show clearly, updated as things change.

  3. Step 03 — Close It Out

    Track an incident through to resolution, with a full record kept automatically.

My top priority right now is…

Pick yours — Supportly was built for every one of them. Tap a card to see how.

Seeing every open incident without checking five places. Learn more

Incidents scattered across forms, emails and folders are easy to lose track of. Supportly brings every incident into one dashboard.

  • Shows every incident in one place, regardless of type
  • Removes the need to check multiple forms or folders
  • Gives the whole team the same live view
Book a Demo →
Knowing what's overdue without asking around. Learn more

A follow-up that quietly slips is a risk nobody notices until it matters. Supportly keeps every open item visible until it's resolved.

  • Keeps every open follow-up visible until resolved
  • Flags an overdue item automatically
  • Removes the need to chase status updates
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Spotting a serious incident before it's buried in the list. Learn more

A high-severity incident shouldn't sit at the bottom of a long list. Supportly highlights severity so nothing urgent gets missed.

  • Highlights severity so urgent incidents stand out
  • Sorts and filters by status, type or date
  • Keeps critical incidents visible until actioned
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Reporting on incident trends without exporting a spreadsheet. Learn more

Seeing patterns across incidents shouldn't mean building a report from scratch. Supportly shows trends directly from the dashboard.

  • Shows incident trends directly from the dashboard
  • Removes the need to export and rebuild a report
  • Supports better decisions with real-time data
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What Supportly Incident Dashboard Does

Everything above, in one list.

Shows every incident in one place, regardless of type

Highlights severity so urgent incidents stand out

Keeps every open follow-up visible until resolved

Flags an overdue item automatically

Shows incident trends directly from the dashboard

Updates live as incidents are logged and actioned

See Supportly in Action

Trusted by NDIS Providers

CapterraXeroGoogleG2
★★★★★
"Vertex 360 has been a great app for our team. Everything is in one place and easy to track."
Alpha Pattison
NDIS Provider
★★★★★
"Vertex360 has transformed our community care business. The support team are amazing and quick to respond, and they work with you to ensure you meet your obligations as an NDIS provider."
Judy Beeken
General Manager / Director, Anothen Community Care
★★★★★
"We have been using Vertex for a while now and our team is finding it much easier to manage this side of the business with this system."
Abeer Sirg
a month ago
★★★★★
"Vertex360 is an amazing product and has saved our company time and money. I can't recommend it enough — it's way better and easier to navigate than other products we've used."
Keats Disability Services
NDIS Provider
★★★★★
"Great service for our business. Helps simplify everything, and great customer support."
Mohamad Taleb
NDIS Provider ★★★★★
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