Report Incidents From Anywhere | Supportly

● PART OF SUPPORTLY INCIDENT MANAGEMENT

Report It From
Wherever You Are

An incident that waits until you're back at the office is a delayed report. Supportly lets a worker lodge a compliant report from the field, instantly.

Field Report — In Progress

Location

Auto-detected

Incident details

Being logged

Submitted from

Mobile app
Lodged on-site
no office return needed
Works offline
syncs when connected

Three Simple Steps to Reporting From the Field

From incident to submission — wherever you are.

  1. Step 01 — Open the App

    A worker opens the incident form directly from their phone, wherever they are.

  2. Step 02 — Log It On the Spot

    Details, location and severity are captured while the incident is fresh.

  3. Step 03 — Submit and Sync

    The report submits instantly, or saves and syncs the moment connection returns.

My top priority right now is…

Pick yours — Supportly was built for every one of them. Tap a card to see how.

Lodging a report without waiting to get back to the office. Learn more

An incident report that waits hours loses detail and urgency. Supportly lets a worker lodge it from the field, the moment it happens.

  • Lets a worker lodge a report from any location
  • Captures detail while the incident is still fresh
  • Removes the delay of waiting to reach a computer
Book a Demo →
Reporting from an area with no signal. Learn more

A support shift doesn't always happen somewhere with reception. Supportly saves a report offline and syncs it automatically once connected.

  • Saves a report offline when there's no signal
  • Syncs automatically the moment connection returns
  • Keeps the report accurate even with a delayed sync
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Keeping a field report just as compliant as an office one. Learn more

Reporting quickly shouldn't mean reporting incompletely. Supportly applies the same compliant structure whether it's lodged in the field or the office.

  • Applies the same compliant format from any device
  • Prompts for required detail no matter where it's lodged
  • Keeps field reports as complete as office ones
Book a Demo →
Getting a report to a manager the moment it's submitted. Learn more

A report that sits unseen until someone checks their inbox delays action. Supportly notifies the right manager the moment a report is lodged.

  • Notifies the relevant manager the moment a report is lodged
  • Removes the delay of an unchecked inbox
  • Gets escalation moving immediately when it's needed
Book a Demo →

What Supportly Field Incident Reporting Does

Everything above, in one list.

Lets a worker lodge a report from any location or device

Captures incident detail while it's still fresh

Saves a report offline and syncs when connection returns

Applies the same compliant format in the field or the office

Notifies the relevant manager the moment a report is lodged

Removes the delay of waiting to reach a computer

See Supportly in Action

Trusted by NDIS Providers

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"We have been using Vertex for a while now and our team is finding it much easier to manage this side of the business with this system."
Abeer Sirg
a month ago
★★★★★
"Vertex 360 has been a great app for our team. Everything is in one place and easy to track."
Alpha Pattison
NDIS Provider
★★★★★
"Vertex360 has transformed our community care business. The support team are amazing and quick to respond, and they work with you to ensure you meet your obligations as an NDIS provider."
Judy Beeken
General Manager / Director, Anothen Community Care
★★★★★
"Vertex360 is an amazing product and has saved our company time and money. I can't recommend it enough — it's way better and easier to navigate than other products we've used."
Keats Disability Services
NDIS Provider
★★★★★
"Great service for our business. Helps simplify everything, and great customer support."
Mohamad Taleb
NDIS Provider ★★★★★
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