Part of Supportly Care Management

Ask Your Software.
Get an Answer.

Supportly’s AI Copilot answers plain-English questions from your own data — rosters, participants, workers, incidents. No report to build, no menu to hunt through.

Book a Demo → View Pricing
Answers in secondsfrom your own data
Off by defaultyou switch it on

  • <2 min

    to switch on, once an admin enables it

    Found under Business Settings → AI Settings. Off by default.

  • All plans

    AI Copilot is available on every plan tier

    Your admin decides when it goes live.

  • 0

    formal training needed

    If your team can type a question into any AI assistant, they can use it.

Three Simple Steps to Your First Answer

From switched off to answered — in under two minutes.

  1. Step 01 — Switch It On

    An admin enables AI Copilot under Business Settings → AI Settings. It’s off until you say so.

  2. Step 02 — Ask in Plain English

    Type the question the way you’d say it out loud. No report to build, no menu to hunt through.

  3. Step 03 — Get Your Answer

    Copilot answers from data your account already has access to — rosters, participants, workers and incidents.

My top priority right now is…

Pick yours — Supportly was built for every one of them. Tap a card to see how.

Getting answers without building a report.Learn more

Ask “What shifts are scheduled this week?” in plain English and get the answer back. It’s the fix for when someone new joins, or the question is one nobody’s built a report for yet.

See it in a demo →
Catching expiring documents before they lapse.Learn more

Ask “Which workers have documents expiring this month?” — the compliance check worth running weekly, answered in seconds. It can also tell you who’s missing a document or what happened on a shift.

See it in a demo →
Getting my team using it with no training.Learn more

If your team uses ChatGPT, they can use this from the first morning it’s switched on. No new process to learn and no separate skill to build — just a question to type.

See it in a demo →
Knowing what it can see — and when it’s on.Learn more

It’s off by default — an admin has to switch it on. It answers only from data your account already has access to, with nothing pulled from outside your account, and it’s available on all plan tiers. Any decision stays with your team.

It’s under active testing and improvement, so we don’t publish an accuracy figure. Ask it a question about your own data in a demo and judge for yourself.

Ask us anything in a demo →

What Supportly AI Copilot Does

Everything above, in one list.

  • Answers plain-English questions from your own data
  • Covers rosters, participants, workers and incidents
  • Flags which workers have documents expiring
  • Answers only from data your account can already access
  • Stays off until an admin switches it on
  • Leaves every decision with your team
See Supportly in Action

Trusted by NDIS Providers

“Vertex 360 has been a great app for our team. Everything is in one place and easy to track.”

Alpha PattisonNDIS Provider

Frequently Asked Question

Will Supportly integrate with our Payroll and Accounting system
Yes, supportly connects with Xero, Quickbooks and MYOB and we are working with PayCat; these are the most popular payroll software used in Australia.
How long does implementation take for a 50-participant operation?
We fully integrate with Xero; that means all penaltieis and allowances are mapped within Xero and Supportly, so its a true one touch payroll export.
What happens to our existing rosters during transition?
Your current rosters migrate completely. Historical data, recurring schedules, and staff availability transfer seamlessly. No information is lost during the switch.
Do support workers need new training for the mobile app?
The mobile interface is designed for quick adoption. Most support workers are comfortable within their first shift. We provide video guides and live training sessions for your team.
How does SCHADS compliance work with connected rostering?
Award rates, penalty calculations, and allowances apply automatically based on roster details. The system updates with industrial relations changes, keeping you compliant without manual intervention.
Get Started

Transform Your NDIS Worker Management

Give your workers the app they deserve.
Download the Supportly app from the App Store or Google Play. Available now for iOS and Android.

App Store
Arrow Image
Play Store
Supportly is a product developed by Vertex360, the team behind the platform’s ongoing development, support, and innovation.
Pages
Home
Home
About us
About us
Features
Features
Pricing
Pricing
Contact
Contact
Features
Care Management
Care Management
Rostering
Rostering
HRM
HRM
Incident Management
Incident Management
Invoicing
Invoicing
Dashboard & Reporting
Dashboard & Reporting
Resources
Video Gallery
Video Gallery
Blogs
Blogs
Webinars
Webinars
Legal Links
Privacy Policy
Privacy Policy
Terms of Use
Terms of Use
Copyright 2026. All Rights Reserved