Live Webinar · Free

The First 90 Days: What the NDIS Amendment Bill Actually Changes for Providers

Three specific, dated obligations under the new NDIS laws took effect on 27 August. This 45-minute session breaks down what changed and exactly what to do about it in the next 90 days — whether you're a registered provider, unregistered and self-managed, or running multiple sites.

DateThursday, 17 Sep 2026
Time3:00 PM AEST
Length45 minutes
PlatformMicrosoft Teams
CostFREE
What's Covered

Three pillars, one 45-minute session

A practical walkthrough of the new NDIS laws — what changed, what it means for your operation, and what to do about it in the next 90 days.

Pillar 1: Record Retention

8 min

What to keep, how long (7 years for providers, 5 for nominees, 3 for participants), and what "can't show it was used correctly" triggers in practice.

Pillar 2: Investigation & Information-Gathering Powers

8 min

What a compliance request actually looks like, what a reasonable response window means in practice, and the plan suspension risk if you don't respond.

Pillar 3: Automated Claims & Payment Processing

7 min

What changes in your day-to-day claiming workflow, what stays human-reviewed, and what "oversight and safeguards" means in practice.

Live Q&A + Close

20 min

Live Q&A built around pre-submitted and live questions, followed by a recap of the three-pillar framework and your next steps.

Who's Presenting

Meet your host and presenter

Faraz Khan, Founder, Supportly (Vertex 360)

Faraz Khan

Founder, Supportly (Vertex 360)

Faraz built Supportly (Vertex 360) to help NDIS providers turn compliance obligations into a straightforward operating system instead of a source of dread. He hosts this session and leads the closing walkthrough of what a dashboard-backed approach to record retention looks like in practice.

Taymur Khan, NDIS Compliance Senior Management Consultant

Taymur Khan

NDIS Compliance Senior Management Consultant

Taymur works day to day with providers navigating exactly the questions this webinar is built around: record retention, investigation powers, and automated claims processing under the new NDIS laws. He leads the technical content and the live Q&A.

Social Proof

What providers say

Verified review

"Great service for our business. Helps simplify everything and great customer support."

Mohamad Taleb, public review via supportly.au

Verified review

A provider reviewer described Vertex360 (Supportly) as easy to use and well-suited to daily workload, noting it keeps participant, roster, and compliance information organised, with visible ongoing platform improvements.

Alpha Pattison, supportly.au

Verified review

Another reviewer credited Vertex360 (Supportly) with transforming their community care business, highlighting a responsive support team that works with providers to help them meet their NDIS obligations.

Judy Beeken, General Manager/Director, Anothen Community Care, supportly.au

Registration

Reserve your seat

The Microsoft Teams link for this session is sent to registered attendees only. Fill in the fields below and you'll receive your registration confirmation and joining link by email.

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By registering, you'll receive the Teams joining link and occasional related updates from Supportly (Vertex 360).

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